with CORT

CORT Boosts Online Conversion by 37% Through Digital Commerce Modernization

For more than 10 years, Mastek has partnered with CORT to evolve CORT’s digital and technology landscape across B2C, B2B and international markets. What began as application modernization and digital commerce transformation has progressively evolved into a strategic partnership spanning digital engineering, platform modernization, AI-led transformation and consolidated managed services. 

Together, Mastek and CORT have modernized digital commerce, strengthened customer experiences and enabled new business capabilities across B2C, B2B and international markets. Mastek supports CORT’s digital ecosystem through application modernization, digital engineering, quality engineering, cloud and managed services, helping create a foundation for continuous innovation and business growth. 

More recently, Mastek designed, built and launched CORT Furniture Outlet, a business-to-consumer eCommerce platform that enables customers to discover and purchase high-quality used furniture online or in-store at discounted prices. Within two weeks of launch, the platform delivered a 37% increase in online conversion rates, a 69% increase in overall online purchase volume and a 30% increase in organic traffic. Mastek’s managed services team has continued to support and enhance the platform following its launch. 

Building on this foundation, the partnership is now advancing toward an AI-led business transformation roadmap, focused on embedding AI across customer journeys, digital commerce, engineering and operations to accelerate decision-making, automate processes and create new sources of business value. The roadmap also explores the evolution of traditional managed services toward a “Services as Software” model, combining AI, automation, reusable digital capabilities and outcome-based services to deliver technology and business capabilities with greater speed, scale and intelligence. 

This next phase reflects a broader shift from technology modernization to continuous, AI-powered business transformation—where digital platforms, data, AI and services work together to help businesses respond faster to changing customer expectations and continuously create measurable value.