with American Family Insurance

American Family Insurance modernized a fragmented digital estate by creating a unified Offshore Development Center and Digital Hub with three phased priorities: Run, Transform, and Disrupt. The program consolidated 20+ vendors into eight business-aligned teams, standardized scaled-agile practices, built reusable components and DevSecOps pipelines, and established a Knowledge Academy. Results included a 40% reduction in operating cost, scaling from 60 to 250+ members in 18 months with a 30-person rapid bench, 20–35% faster release velocity, and a 50% drop in production defects.