with Carrier

Following significant M&A activities, Carrier, a global leader in intelligent climate and energy solutions, sought to address a fragmented technology landscape, siloed operating functions, and limited visibility into application ownership and costs across its 2,000+ application estate. LTM partnered closely with Carrier to lead the establishment of an enterprise-wide Application Total Cost of Ownership (TCO) and Application Portfolio Rationalization (APR) capability powered by SAP LeanIX. By integrating data from ServiceNow, Apptio Cloudability, procurement, and operational systems, the joint team developed a standardized cost model, executive decision-support dashboards, and a scalable rationalization framework.

Together, LTM and Carrier enabled a 10% year-over-year reduction in application footprint, identified approximately $4 million in annual savings opportunities, and prioritized nearly 120 applications annually for rationalization. Beyond the measurable cost benefits, the initiative enhanced financial transparency, strengthened portfolio governance, and improved strategic decision-making across the enterprise. The program established a sustainable foundation for ongoing portfolio optimization and technology modernization, demonstrating how a strong client-partner collaboration can accelerate business value realization at scale.