with Providence

• Transforming Talent Mobility with AI-Powered Requisition Creation and Transfer
• Eliminating 90% of hiring leader administrative work with an AI-powered digital assistant
• Modernizing Talent Acquisition with AI-Driven Requisition Creation and Transfer

Providence, a large seven-state not-for-profit health system, faced requisition and internal transfer processes so complex they consumed nearly 150 leader hours per transfer. Providence partnered with IBM Consulting's experience and design practice, IBM iX and IBM Consulting, Business Orchestration Services to execute user design and build an AI-enabled digital assistant on IBM Watsonx Orchestrate, integrated with Oracle, that handles requisition creation, automation build, EEO and CBA compliant posting, notifications, requisition status and offer selection in one interface. Delivered across three releases, the solution cut transaction time by 90%, saving over 75,000 hours to date, reduced transfer costs by over 60%, and cut time-to-fill by 12 days, earning a 5/5 median user rating.