

with Takeda Pharmaceuticals
Takeda Accelerates Patient Access with Conversational AI
Takeda's Patient Access Analytics & Insights team built PACE, an enterprise GenAI conversational analytics platform that gives patient access teams answers in minutes, not days. PACE unified over 50 static dashboards and fragmented data sources into one compliant interface. Users ask questions in natural language and get instant KPI insights, visualizations, summaries, and recommendations, powered by Takeda's data ecosystem and Amazon Bedrock-hosted foundation models. With over 90% AI accuracy and new KPIs deployed in days instead of months, teams gained the visibility to act faster, which accelerated patient access and helped patients start therapy sooner.