with Cushman & Wakefield

As Cushman & Wakefield grew through acquisitions, fragmented, on-premises systems made it harder to collaborate and scale. Partnering with Unisys, the company reimagined how technology could support its 53,000 people around the world. Together, the teams migrated four data centers to Microsoft Azure, connected more than 400 locations with SD-WAN, and launched a ServiceNow AI-powered service desk with 150+ automated workflows, Nexthink analytics, and 24/7 security operations. The transformation delivered 99.99% infrastructure availability, a 73% reduction in major incidents, a 40% improvement in mean time to resolution, a 13% increase in automated resolutions, and more than $35 million in five-year savings.