with Phinia

Driving Operational Excellence at Scale

A global automotive and industrial manufacturer operating across 15 countries and supporting 10,000+ users partnered with LTM to transform IT operations through enterprise observability, automation, AI-driven support, and infrastructure modernization.

By implementing LogicMonitor observability, a cross-trained Command Center, CMDB optimization, FinOps practices, and application modernization initiatives, the organization achieved:

  • Reduced incident resolution times
  • Improved service stability and operational efficiency
  • Faster infrastructure provisioning through automation
  • Significant reduction in support backlogs
  • Lower infrastructure and cloud operating costs
  • Greater visibility and control across the technology estate

A great example of how observability, automation, and modernization can deliver measurable business value at enterprise scale.